Resetting A User's Password
As an Organization Administrator you now have the ability to reset a user's password within the system.
· 1 min read
GPS Markers in Reports
THERMS has recently deployed a new feature allowing you to communicate the GPS location of the report entries to clients.
· 2 min read
QR Code Scanning in Reports
This tutorial briefly covers how to setup a QR Code for a Location and how to scan them in a Report.
· 1 min read
Portal Login & Users
The Portal is a separate dashboard that is for clients or 3rd party stake holders to access information for a Location(s). In this dashboard a Portal User can view BOLOs, Dispatch, Reports & Tasks for the Location or Locations that they were given access to.
· 2 min read
User GPS Tags in Reports
Reports offer a setting to allow GPS tags in Report Entries. The purpose of a GPS tag in a Report Entry can aid in verification that the User was at a specific location when they created the Report Entry.
· 3 min read
Search Syntax - Reports, Records, Dispatch
THERMS offers a special search syntax for searching information in THERMS Reports, Dispatches, & Records .
· 1 min read
Service Types, Location Groups & Zones
This tutorial walks through what a Location Type, Group & Zone is and how they can be configured in your THERMS account.
· 3 min read
Organization Logo Configuration
This brief tutorial shows you how to configure your organization's account with your logo. Your logo will be used and displayed in reports, login screen, and various other areas of the app.
· 1 min read
Log Dispatch Calls
In this tutorial we walk through logging dispatch call records, assigning, acknowledging and clearing them.
· 4 min read
Link Records
In this tutorial we explain how users can link records to other pieces of information in THERMS such as reports.
· 2 min read
Create Custom Reports
This tutorial explains how to create custom report types in THERMS for your organization.
· 3 min read
Dispatch Setup
This tutorial walks through setting up the Dispatch module for a new organization account.
· 2 min read
Records Setup
This tutorial briefly covers setting up records in an organization account. Records are People, Property and Vehicles that are documented in THERMS for linking, lookup and other reference.
· 1 min read
Reports Setup
In this tutorial we will walk through setting up the Reports module for a new organization account. This post covers built-in reports and how they can be used in security operations.
· 3 min read
Creating Locations
In this tutorial we walk through creating new locations for your organization's THERMS account.
· 3 min read
Adding Users
In this tutorial we go over the basics of creating and adding users to your THERMS organization account.
· 2 min read
Organization Setup
In this tutorial we walk through the basics of getting your organization setup after registering a new account with THERMS.
· 2 min read
App - Location Subscribers
Location Subscribers are email addresses to people who should receive info for specific Locations. A Subscriber can receive completed Reports, Dispatch records, new BOLOs, & completed Tasks for the list of Locations they are subscribed to.
· 1 min read
App - Reports
Reports are a collection of information like DAR logs, incident reports, violations, shift activity, disciplinary action, vehicle maintenance logs, and much more. Reports can be customized with a drag and drop builder.
· 5 min read
App - Locations
Locations hold information such as post orders, pass downs, bolos, maps, tasks, contacts, files, in/out log, dispatch records and reports. All of this information is quickly accessible by management and security staff working at the site.
· 6 min read
Troubleshooting v2 Login
Common questions and issues with old version to new version of THERMS. - When I Login I am Redirected to the Old THERMS Version - How do I access the old version
· 1 min read
App - Records
People, Property & Vehicle Records management and historical information for tracking is built into THERMS. Users can create Records, link, comment, and document information about the Record and later lookup Records to see affiliations and historical interaction.
· 2 min read
App - User Profiles
Users can be configured to have specific permissions and access based on the organization's requirements. For example a User can have access to supervisor level content or just regular access to content. Another User can have permission to review, edit & delete Reports or Records.
· 2 min read
App - Dispatch
The THERMS Dispatch module allows security organizations who receive incoming calls to be logged, assigned, and linked to other system information like Locations and Reports.
· 4 min read
App - Bulletin Board
The Bulletin Board module is a simple feature that allows an Organization's Users to communicate over a broadcasted message.
· 2 min read
App - Dashboard
The web app Dashboard is the landing screen when you first login. The dashboard is meant to be a quick snapshot of current and recent activity in THERMS.
· 3 min read